Frequently Asked Questions
Everything you need to know about your Tomorrowland fashion experience.
What is the average shipping time for international orders?
We ship worldwide from our warehouse in Belgium. Domestic orders typically arrive within 2-3 business days, while international shipping usually takes 5-10 business days depending on the destination and customs processing.
How can I return an item that doesn't fit?
We offer a 30-day return policy. Items must be in their original condition, unworn, and with all tags attached. Please use our online return portal to generate a shipping label and initiate your refund or exchange.
Are the clothing items limited edition?
Yes, many of our collections, including the Event Exclusives and TML by Tomorrowland lines, are produced in limited quantities and are rarely restocked once they sell out.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and various local payment methods like Bancontact and iDEAL.
How do I ensure I choose the right size?
Each product page features a detailed size guide with measurements in both centimeters and inches. We recommend comparing these measurements against a similar garment you already own for the best fit.
Will I have to pay customs duties or import taxes?
For orders outside the European Union, additional customs duties and taxes may be applied by your local authorities. These charges are the responsibility of the customer and are not included in our shipping fees.